Privacy Policy

Effective Date: August 7th, 2025

Leafy Peaks Dispensary (“Leafy Peaks,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our services, including:

  • In-store retail purchases

  • Online ordering and account creation

  • Delivery services

  • Loyalty program participation

  • Event registration and attendance

  • Communications by email, text, or phone

  • Surveillance within our premises

By engaging with Leafy Peaks in any of these ways, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect information from you in several ways:

Personal Identifiers:

  • Name, date of birth, and contact details (email address, phone number, mailing address)

  • Government-issued photo ID details for age and identity verification

  • Delivery address when placing an order for delivery

Transaction Information:

  • Purchase history, including product details, quantities, and purchase dates

  • Payment details (we do not store full credit/debit card information; see “Payment Processors” below)

Account and Loyalty Program Information:

  • Username and password for online accounts

  • Loyalty membership details, including points balance and redemptions

Event Registration Information:

  • Name, contact information, and any preferences or accommodations you provide for event participation

Communications Information:

  • Records of your communications with us, including inquiries, feedback, or responses to surveys

Online Usage Data:

  • IP address, browser type, device information, and activity on our website

  • Cookies and similar tracking technologies (see Section 6 below)

Surveillance Footage:

  • Video recordings inside and around our premises for security and regulatory compliance purposes

How We Use Your Information

We use the information we collect to:

  • Verify your age and identity in compliance with New York cannabis regulations

  • Process and fulfill in-store, pickup, and delivery orders

  • Manage and administer loyalty program accounts, including points tracking and redemption

  • Communicate with you about orders, promotions, events, or account updates

  • Register you for events and provide event-related communications

  • Comply with state and local recordkeeping, reporting, and security requirements

  • Maintain the safety and security of our customers, employees, and premises

  • Improve our products, services, and customer experience

  • Respond to inquiries, requests, or concerns

  • Provide marketing communications if you have opted in

How We Share Your Information

We do not sell your personal information. We share your information only as necessary to operate our business, comply with the law, and provide our services:

Service Providers:

  • Delivery services for fulfilling orders

  • Loyalty program platforms for tracking points and rewards

  • Age verification providers for compliance with NY cannabis laws

  • Payment processors to securely handle transactions

  • Technology providers for website hosting, security, and analytics

Regulatory Compliance:

  • New York State Office of Cannabis Management (OCM) for required recordkeeping and reporting

  • Law enforcement or regulatory agencies as required by law or in response to valid legal requests

Business Transactions:

  • If Leafy Peaks undergoes a merger, acquisition, or sale, your information may be transferred to the new ownership under the same privacy protections

Data Retention

We keep personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:

  • Sales and compliance records: Minimum of 5 years, per NY cannabis regulations

  • Surveillance video: Minimum of 60 days unless needed for an investigation

  • Loyalty program and account data: Maintained while active, deleted or anonymized upon request (subject to legal retention requirements)

  • Event registration data: Maintained until the event is completed and any related obligations are fulfilled

Data Security

We implement reasonable technical, physical, and administrative safeguards to protect your information, including:

  • Secure servers and encrypted connections for online transactions

  • Limited employee access to personal data based on job role

  • Employee training on privacy and security practices

  • Secure destruction of records when retention periods end

Despite our efforts, no method of storage or transmission is 100% secure. You are responsible for keeping your account login credentials confidential.

Cookies and Online Tracking

We use cookies and similar technologies to:

  • Keep you signed into your account

  • Remember preferences and cart contents

  • Analyze site usage to improve functionality and performance

You can disable cookies through your browser settings; however, some website features may not function properly without them.

Your Privacy Choices and Rights

You have the right to:

  • Request a copy of the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal retention requirements

  • Opt out of marketing emails and texts at any time

  • Withdraw consent for certain processing activities

To exercise your rights, contact us using the information in Section 9. We will verify your identity before fulfilling your request.

Age Restrictions

Leafy Peaks serves only customers aged 21 and older. We verify age at the point of sale and for all deliveries. We do not knowingly collect personal information from individuals under 21. If we become aware that we have inadvertently collected information from someone under 21, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on our website with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Leafy Peaks Dispensary
27B Saratoga Ave.
Waterford, NY 12188, USA

Phone: +1 (518) 500-2065